Call Centre Executive

Job Posted On: June 15, 2023

Monthly Salary: Salary- 20k-25k



Job Description


Call Centre Executive

Exp- 1-3 yrs

Salary- 20k-25k

Purpose and Objective of Role:
A Call Centre Executive is responsible to solve queries when a customer calls. However, an
executive may also contact customers directly for customer research purposes or perhaps to sell
them something.

Location – Mohali

Call: 6283367307/ 9915468755


  • Bachelor’s Degree

Key responsibilities also include

  •  Managing all calls in a timely and effective manner
  •  Providing the right solutions to customers
  •  Meeting targets in terms of quality of conversations and results


  •  Strong written and verbal communication skills
  •  Ability to communicate calmly and diplomatically with customers, co-workers, and visitors
  •  Keen attention to detail, especially involving checking forms and documents for proper information
  •  Working knowledge of Microsoft Office Suite or similar software
  •  Proficient in customer service
  •  Knowledge of medical insurance procedures
  •  Active listening and comprehension skills
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